At Ghumnechale, we care about your privacy and your personal data. This Privacy Policy outlines how we gather, use, and store your data when you access our website or book travel arrangements. By visiting our website and using our services, you accept the practices detailed in this policy.

1. Information We Collect

 

We gather various kinds of information to improve your experience and offer smooth services. These include:

  1. a) Personal Information
  • Your name, phone number, email address, and mailing address (gathered when you call us or book).
  • Payment information, like card numbers or bank information, for secure processing of bookings.
  1. b) Technical Information
  • IP address, browser type, and device information gathered through cookies and analytics tools.
  • Log files of activities on our site, including pages viewed and time spent.
  1. c) Travel Preferences & Feedback
  • Details on your previous reservations, travel inclinations, and customer feedback.
  • Surveys or feedback questionnaires you complete willingly.

2. How We Utilize Your Data

 

We use the information collected to:

  • Effectively process payments and bookings.
  • Customize your travel experience through package recommendations in line with your interests.
  • Notify you of updates, special promotions, and newsletters (only when you opt-in).
  • Improve our website performance and user experience.
  • Meet legal requirements and stop fraudulent behavior.

3. Data Protection & Security

 

We use strong security practices to keep your data safe from unauthorized access, misuse, or loss. Our payment processing partners employ encryption to protect financial transactions. Nevertheless, although we take every precaution, no system is 100% secure, and we cannot guarantee full data protection.

4. Sharing of Information

 

  • We do not rent, sell, or trade your personal information. But we might share data with:
  • Trusted third-party service providers (like hotels, airlines, and transport services) to complete reservations.
  • Legal authorities, if the law necessitates, for fraud avoidance or security research.
  • Marketing and advertising associates, but only as allowed by data protection laws.

5. Use of Cookies & Tracking Technologies

 

Cookies assist in improving the user experience through remembering preferences and delivering personalized recommendations. Cookies can be controlled through your browser, although disabling them might affect website functionality.

6. Your Rights & Choices

 

You, as a user, have the right to:

  • Access, rectify, or erase your personal data on request.
  • Opt-out of marketing emails and promotions.
  • Request a copy of data we have about you.

For any privacy-related questions, write to us at: firghumnechale@gmail.com